Unit 6 Glenmore Business Centre, Aerodrome Road, Gosport, PO13 0FJ

We’re open Monday – Friday, 9.00 a.m. – 5:00 p.m

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you offer trade accounts?

Yes, if you are a regular trade buyer of Global Cache items then you can create an account on the website and get access to discounted prices. Please click here to learn more.

Do you offer credit accounts?

Unfortunately we do not offer credit accounts. We do however provide a number of ways of paying for your order including credit cards.

What are the delivery charges for orders from the Online Shop?

All orders are charged at a flat rate of £7.95 for next working day courier via ParcelForce. We charge for shipping in order to keep product price as low as possible.

Which payment methods are accepted in the Online Shop?

We accept payment by debit or credit card via Stripe either by inputting your card details or with Apple/Google Pay. You can also pay by PayPal or bank transfer.

How long will delivery take?

We keep good stocks and most orders are delivered within 2 working days with a large majority arriving next working day provided the order is placed before 2pm. We do not deliver on Saturdays or Sundays.

How secure is shopping in the Online Shop? Is my data protected?

Yes, we use secure server licences (SSL) to protect your data. Our payment processors are all PCI Compliant and handled off-site via their secure servers. We do not see or have direct access to any of your payment details.

What exactly happens after ordering?

Once your order is received it will be processed and dispatched by one of our team as soon as possible. The item will be dispatched from our fulfilment warehouse, at this point you will receive an update from our website confirming dispatch.

Do I receive an invoice for my order?

Our system does not automatically send invoices but we can provide a VAT invoice via email. Please contact us to request this.

Send us an email