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Delivery Information

ORDER PROCESSING

 

Most orders received before 2pm are processed and dispatched the same day provided that the items are in stock. Orders are processed Monday - Friday excluding weekends and public holidays. A notice will be placed on the website if orders will not be processed for any reason outside of the aforementioned days.

Once dispatched items take approximately 1-2 working days to arrive. All times stated are for guidance only, we endeavour to provide the most efficient service as possible but please ensure that you order in good time to avoid problems caused by delays in dispatch.

If a product is delayed or out of stock we will contact you by telephone or e-mail in the earliest instance to discuss your order. We do our very best to ensure that our website reflects our stock levels at all times but we cannot guarantee 100% accuracy at all times.

DELIVERY



All of our items are shipped by courier or Royal Mail, once an item has been dispatched you will automatically receive an order status update from us. It is also possible to login to your account to view past orders and current order status. If you have not received an order within 4-5 business days please contact us by e-mail to sales@globalcache.co.uk so that we can look into it for you.

Please note that some deliveries may arrive in separate packages due to multiple stock locations. Please read our terms & conditions.

Delivery costs are as follows;

UK Orders Over £99 FREE
UK Express Delivery (1-2 Working Days)  £6.95
UK Trade Delivery £6.95
Europe Delivery £13.50

 

All UK retail orders over £99 (inc VAT) are eligible for UK standard delivery FREE. This excludes trade accounts and over-seas orders.

We can deliver almost anywhere in the world, so if your country is not listed at checkout please get in touch with us and we will provide you with a quote or unlock your country if needed.

Delivery to Europe can take up-to 7-14 working days, we do not include for any customs charges or delays where applicable. We currently ship to Europe on a weekly basis.

 

BULK ORDERS

 

If you are looking to place a large order for a project or for stock please contact us and we can provide a quote to suit your requirements.

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